Privacy Policy

1. General Information

Italy Eco Travel S.r.l. (hereinafter, "we", "our" or "the company") is committed to protecting the privacy and security of our eco-travelers' personal data. This Privacy Policy describes how we collect, use and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

Company Name: Italy Eco Travel S.r.l.
VAT Number: IT12345678901
Address: Via Roma 123, Milan, Italy
Phone: +39 (02) 8765-4321
Email: privacy@italyecotravel.com
Website: www.italyecotravel.com
Registration: CCIAA Milano REA MI-1234567

3. Personal Data We Collect

To offer personalized eco-adventures and sustainable travel experiences, we collect:

3.1 Identification Data

• Full name and surnames
• Identity document (passport, national ID)
• Date of birth and age
• Nationality and country of residence
• Photographs (only with consent for use in eco-tourism testimonials)

3.2 Contact Data

• Personal email address
• Mobile and landline phone numbers
• Complete postal address
• Social networks (if you provide them voluntarily)

3.3 Eco Travel Preferences

• Environmental interests (national parks, wildlife, sustainable practices)
• Fitness level for eco-hiking and nature activities
• Dietary preferences for sustainable dining
• Accommodation preferences (eco-lodges, green hotels)

3.4 Health Data (Only when relevant)

• Medical conditions affecting outdoor activities
• Allergies or sensitivities to natural environments
• Fitness assessment results for hiking tours
• Emergency contact information

3.5 Payment Data

• Credit/debit card information
• Bank transfer details
• Payment history

3.6 Web Browsing Data

• IP address and location data
• Browser type and version
• Pages visited and time spent
• Device information

4. Purposes of Data Processing

We use your personal data to:

1. Process bookings for eco-tours and sustainable accommodations
2. Provide personalized nature experiences and environmental education
3. Ensure safety and appropriate fitness levels for outdoor activities
4. Communicate about conservation efforts and eco-friendly events
5. Improve our sustainable services based on eco-traveler feedback
6. Comply with environmental regulations and safety standards
7. Send marketing communications about eco-tourism (with consent)

5. Legal Basis for Processing

• Contract Performance: To fulfill eco-tour bookings
• Legal Obligation: Environmental safety regulations
• Legitimate Interest: Service improvement and conservation support
• Consent: Marketing communications and photo usage

6. Sharing Information with Third Parties

6.1 Eco Partners

• National park authorities and conservation organizations
• Certified green hotels and eco-lodges
• Environmental guides and naturalist experts

6.2 Service Providers

• Carbon-neutral transportation companies
• Sustainable catering services
• Environmental monitoring systems

6.3 Conservation Authorities

We share information when required by law with:

• Italian Ministry of Environment
• National park management agencies
• Environmental protection authorities

7. International Data Transfer

Your data may be transferred to countries outside the EU only when necessary for eco-tour operations, always ensuring adequate protection levels in compliance with GDPR.

8. Data Subject Rights

How to Exercise Your Rights

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Portability: Receive your data in a structured format
• Restriction: Limit processing in certain circumstances
• Objection: Object to processing based on legitimate interests

Response guaranteed within 30 days according to GDPR.

9. Data Retention

• Booking Data: 7 years for tax and legal compliance
• Marketing Data: Until consent withdrawal
• Environmental Impact Data: Indefinitely for conservation research
• Health/Safety Data: 5 years after last activity

10. Information Security

Security measures implemented:

• End-to-end encryption for all data transmission
• Regular security audits and environmental risk assessments
• Access controls and employee training on data protection
• Secure cloud storage with environmental certifications
• Incident response plans for data breaches

11. Cookies and Tracking Technologies

We use cookies to:

• Track eco-tour preferences and booking behavior
• Measure environmental impact of our website
• Provide personalized sustainable travel recommendations
• Analyze carbon footprint of user interactions

You can manage cookies in your browser. Rejecting them may limit functionality.

12. Minors' Data

We welcome eco-conscious families, but data processing for minors under 16 requires parental consent. We prioritize child-safe, environmentally friendly activities.

13. Eco Traveler Transparency

We are committed to transparency in our environmental impact. Your data helps us:

• Calculate and offset carbon emissions from your travels
• Support local conservation projects
• Improve sustainable tourism practices
• Share environmental success stories

14. Changes to This Policy

We may update this policy to reflect new environmental regulations or improved sustainability practices. Major changes will be communicated via email or our website.

15. Supervisory Authority

For privacy concerns, contact the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali):

• Address: Piazza di Monte Citorio, 121, 00186 Rome, Italy
• Phone: +39 06 69677 1
• Website: www.garanteprivacy.it

16. Consent

By using our eco-tourism services, you consent to this privacy policy. You can withdraw consent at any time by contacting us or using the unsubscribe options in our communications.

← Back to Eco Tours